HomePrivacy Policy

Privacy Policy

Last updated: June 26, 2026

1. Information We Collect

When you use our website or submit a quote request, we may collect the following information:

  • Name and company name
  • Email address and phone number
  • Service address or general location
  • Details about your cleaning needs submitted through our contact or quote forms
  • Technical data such as IP address, browser type, and pages visited (via standard web server logs)

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and inquiries
  • Provide and improve our commercial cleaning services
  • Send service-related communications (confirmations, scheduling, follow-ups)
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our website may contain links to third-party websites or use third-party tools (such as analytics providers). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Quote and contact form submissions are retained for up to 2 years for business records purposes.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Wild Card Cleaning Company

Northeast Ohio

Phone: (330) 227-8187

Email: [email protected]